All paintings and products are carefully packaged and shipped out of Sarah’s studio in Bettendorf, Iowa. 
As the majority of our prints are made to order, all unframed prints will ship out within 3-8 business days of the order being placed. In addition to our own processing timeline, please allow transit time as most orders take 2-5 business days in transit. 
For all framed print and original orders, please allow 4-6 weeks until shipment. 
We do not ship on Saturdays, Sundays, or nationally observed U.S. holidays. Once shipped, you will receive a shipment confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. 
United States - We currently use UPS and USPS for shipping orders within the United States. 
Outside the U.S. - Orders outside the U.S. may require an additional invoice for shipping costs. At this time, we use USPS or DHL to ship all international orders. All orders shipped internationally are final sale and any taxes + duties due upon delivery are the sole responsibility of the purchaser.

return policy

All paintings, prints, products, gift cards, and sale items are final sale. 
If you are not satisfied with your purchase, please let us know so we can help. All goods must be checked upon receipt. Please contact us at sarah@augustjude.com within 7 days of receipt if you have any questions about the products you have received as we place the highest importance on supplying all orders correctly. 
Customer Service
If you have any questions, concerns, or want to share your thoughts, please contact us at sarah@augustjude.com.